ALERT!

Dallas County issued a "Shelter in Place" order which temporarily limits which businesses are allowed to stay open. As an IT equipment & service provider, PC Werks will remain open as long as we are allowed to in order continue providing our customers with computer & networking equipment, computer repairs, and any support necessary to help you work from home. If you need any service or assistance, please call us anytime at 214-658-8352. If you are unable to reach us, please leave a message with your phone number & a brief message, and we'll have a technician call you back as soon as possible. You can also contact us online 24 hours a day.

COVID-19 is part of our new reality for now. We understand that as more of us are staying home for work and school, our PCs, laptops, and other tech devices are going to be more important than ever. Please know that PC Werks will be here to help make sure that you have what you need to in order to work or learn from home.

PC Werks will stay open as long we are allowed to, and we will continue to provide our customers with the best service. Our normal business hours will continue to be Monday through Friday, from 9am to 5pm. If you are concerned about social distancing, please call ahead so that we can set up a repair order for you over the phone. This will minimize the amount of time that you need to spend in public.

Here is how that will work:

Call us at 214-658-8352
If you do not already have a customer account in our system, we will set one up for you
We will ask preliminary questions about your issue to try to determine what kind of repair you will need
We will create and print an order for you, prior to your arrival
When you arrive, we can come to your car to bring in your PC, laptop, tablet, or phone
Our technician will provide you with a receipt for your equipment
Our technicians will be wearing medical grade gloves & mask while working on your tech devices, and we will clean & disinfect them to the extent possible

If you prefer to come into our lobby, we ask that you please maintain the recommended 6 foot distance from our employees. We will do the same. PC Werks has been helping our customers for 18 years. We ask that you continue to let us help while you stay safe healthy.

Thank you
Robert Torres
President, PC Werks